Waterwheel Pumps respects the Guidelines suggested by the Australian Direct Marketing Association in its Code of Practice for Consumer Protection in ecommerce and the privacy of individuals. Waterwheel Pumps complies with the Australia Privacy Principles (APPs) and also abides by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). The latter is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.
In line with these guidelines, Waterwheel Pumps would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the exception of third party businesses that require your information for a service they provide you or for warranty purposes.
Personal information collected by Waterwheel Pumps is kept to a minimum and is relevant to providing the business solutions that Waterwheel Pumps offers. You can refuse to provide information but may restrict the service that Waterwheel Pumps can offer.
Information collected by Waterwheel Pumps includes the following – if provided:
Waterwheel Pumps does not store credit card details within any of the online services offered.
If you would like to check the information held on file about you by Waterwheel Pumps please send an email to info@Waterwheel Pumps.com.au
As a customer of Waterwheel Pumps you will receive occasional email communications from Waterwheel Pumps that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.
Information collected as part of providing an online trial is kept for the duration of the trial period and for as long as you are communicating with Waterwheel Pumps. The information placed in the online trial store is fully deleted after the trial store expires 30 days from commencement of the trial.
You can block and delete cookies in your browser and you can find more information about deleting or blocking cookies at www.aboutcookies.org.
Waterwheel Pumps is PCI compliant meaning that our servers and systems are monitored constantly to ensure all services provided by Waterwheel Pumps are as secure as they can be.
Waterwheel Pumps staff are aware that all personal information is sensitive and that it should be treated with due respect and confidentiality.
Waterwheel Pumps has procedures and controls in place to protect your information.
Waterwheel Pumps requires that all account holders be 18 years of age or older. Children are not provided access to any Waterwheel Pumps services in which any personal data is collected beyond the collection of a visitor's IP address and session status.
If Waterwheel Pumps becomes aware that any child has accessed Waterwheel Pumps's non-publicly available web sites, the account through which the child has gained access will be terminated.
If you believe Waterwheel Pumps has collected any information from or about anyone under 18, please contact us immediately.
If you wish to enquire or make a complaint about Privacy related issues you can contact us directly at sales@WaterwheelPumps.com or you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au/privacy/privacy-complaints.